Privacy Policy

This privacy policy sets out how Hayle Removals.co.uk (“we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the hayleremovals.co.uk website and any of its products or services (collectively, “Website” or “Services”). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Your data and privacy is very important to us and we conform and adhere to all principles and requirements of the Data Protection Act 1998 and GDPR (General Data Protection Regulation 2018).

Information supplied to us

Users of this website supply us with personal data at their own discretion, such as name, address and contact details in order to obtain quotes for the purpose of moving home or goods.

Our website operates entirely over secure HTTPS and all traffic and data is encrypted for maximum user privacy. 

We currently collect and process the following information:

    • Name(s)
    • Moving addresses
    • Phone number
    • Email address
    • Website user statistics
    • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

    • Purpose of obtaining a quote for service(s)
    • Purpose of booking a service(s)
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What we do with the information

We use the information that you have given us in order to provide a quote and enable the booking of services you require.

We may share this information with:

    • Employees and contractors to fulfil services you have requested
    • Insurers and professional advisers as required to enable insurance coverage
    • increasing coverage & liability, obtaining advice, exercise of legal claims
    • 3rd party support, IT, and website developers; to whom assist us with the maintenance and up keeping of website, booking platform and phone systems

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are your consent. You are able to remove your consent at any time. You can do this by contacting:

Email address: enquiry@hayleremovals.co.uk

For the fastest response please use our Contact us page.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Changing to this privacy policy

Changes to this privacy policy may sometimes be made and this page updated accordingly. You should check to ensure you are familiar with the current policy before supplying any personal data or making an enquiry.

Cookies

Cookies are commonly used by most websites to enable a better user experience and to track visitors to a website for statistical purposes. We use analytics cookies which collect general user data such as the following:

    • IP address
    • ISP location
    • Browser type
    • Referral url
    • Page views
    • Return visits

No personal information is stored in the cookie, and the information obtained by us is used solely for statistical purposes, and as an extra security measure to help prevent any misuse of our website. Modern browsers allow cookies by default to ensure the best possible web experience, but users may modify their browser settings and choose to either enable or disable cookies. By continuing to use our website you agree to our use of cookies in accordance with this privacy policy and our Terms of Use.

Third party websites

Our website contains links to other websites and although we will never knowingly include a link to a website that may be considered harmful in any way, we do not accept responsibility for the content or privacy policy of any third party websites. Users should excercise their own discretion and caution when clicking through to other websites, and if required check the privacy policy applicable to that particular site.

Contact us

You have the right to request details of the information we have about you at any time. If you have any concerns about our use of your personal information, please Contact us and we will respond as soon as possible.

Hayleremovals.co.uk

Address: Flat 30, Linden Court, Frithville Gardens, London, W12 7JJ, United Kingdom

Email address: enquiry@hayleremovals.co.uk

Tel: +44 736 739 3903

For the fastest response please use our Contact us page.

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